Conflict As A Communication Problem - 952 Words

Conflict is a disagreement between two or more parties who perceive that they have incompatible concerns. An action by one party is perceived as preventing or interfering with the goals, needs, or actions of another party leads to conflict. Conflicts can arise due to a variety of organisational experiences, such as differences in the interpretation of facts, negative feelings, differences of values and philosophies, or disputes over shared resources (Hunsaker and Alessandra, 2008). From a personal experience, conflicts can also arise from the initiation or the execution of the process of change. In a period of change, employees might feel threatened by the changes being made, thus leading to a conflict with the management. In the process of managing a conflict, it is first critical to determine and understand the cause of the conflict. Hunsaker and Alessander (2008), recognise the main sources of conflict as – communication problems, structural design, and personal differences . Whilst in a managerial role, if I recognise the cause of conflict as a communication problem, I would take measures to once again clearly communicate with the employees to negate any apprehensions they might have. Also, I’d take it up as an immediate requirement to enhance the communication channels in the organisation, to avoid such issues in the future. On the other hand, conflicts due to structural design and personal differences would need an in-depth analysis. In modern day organisations,Show MoreRelatedSolutions to Communication Problems1241 Words   |  5 PagesName Instructor Task Date Solutions to Communication Problems Introduction Organizations and institutions are bound to suffer from severe communication problems from time to time. It is widely accepted that communication constitutes the lifeblood of any organization and, therefore, any organization that experiences a breakdown in communication is not likely to live very long since numerous problems will arise that will ultimately cripple the organization and cause it to die (Carpentier 64). ThereforeRead MoreSolving The Conflict Resolution : Active Listening And Good Communication821 Words   |  4 Pageshelp them resolve their conflict. â€Å"Arbitration is a time-tested, cost-effective alternative to ligation. Arbitration is the submission of a dispute to one or more impartial persons for a final and binding decision, known as an ‘award’. Awards are made in writing and generally final and binding on the parties in the case† (American Arbitration Association). The Communication Process Communication is one of the key elements of the conflict resolution process. 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